VA Claims Assistance and Benefits Information

Our Veterans Service Officers (VSO) serve as a liaison to the Department of Veterans Affairs (VA). They advise and assist Veterans and family members of their rights and/or obtaining possible benefits through the VA, the State of Ohio, and Lorain County.

All of our VSOs hold accreditation through the Ohio Department of Veterans Services and National Association of Veterans Service Officers

Services include processing claims for:

VSOs also submit applications for:

Benefits may also include but are not limited to:


Doug Bankston, U.S. Coast Guard (Retired)
Lead Service Officer
(440) 284-4302

Lawrence J. Amato, U.S. Navy
Service Officer (CVA)
(440) 328-2347

Thomas Pearce, U.S. Marine Corps
Service Officer
(440) 284-4641